LITE
NGO, News Clipping, etc.
√ Social Media
√ News
√ Local Forum / Blog
√ English, Chinese Traditional, Chinese Simplified, Cantonese Slang support
√ Lite Report Template
√ Lite Sentiment Analysis
√ Ticket CS Support
√ Weekly Report
BUSINESS
SME
√ Social Media
√ News
√ Local Forum / Blog
√ Custom Data Source
√ English, Chinese Traditional, Chinese Simplified, Cantonese Slang support
√ Business Report Template
√ Basic Sentiment Analysis
√ Auto Category Classification
√ Dedicated Account / Customer Success Manager support
√ Daily Report
ADVANCED
Large Enterprises
√ Social Media
√ News
√ Local Forum / Blog
√ Custom Data Source
√ English, Chinese Traditional, Chinese Simplified, Cantonese Slang support
√ Advanced Report Template
√ Advanced Sentiment Analysis
√ Auto Category Classification
√ Auto Sub-Category Classification
√ Dedicated Account / Customer Success Manager support
√ Daily Report (Twice update per day)
ENTERPRISE
MNE, Brand Owner, etc.
√ Social Media
√ News
√ Local Forum / Blog
√ Custom Data Source
√ English, Chinese Traditional, Chinese Simplified, Cantonese Slang support
√ Selectable Advanced Report Template
√ Advanced + Industry Sentiment Analysis
√ Auto Category Classification
√ Auto Sub-Category Classification
√ Dedicated Account / Customer Success Manager support
√ Negotiable Report Update Frequency